Volotea Missed Connection Compensation

Volotea missed connection compensation.

How much can you claim? What happens when you miss your flight?

In the case of a missed connecting flight with Volotea, the compensation usually applies only to the disrupted flight itself, rather than the entire journey. This is because Volotea’s connecting flights differ from those of traditional airlines. Volotea operates the connecting flights in collaboration with other budget airlines, and each airline is responsible for compensating passengers for their respective flights. In this model, the airlines are accountable only for their own segment of the journey, as the connection is facilitated by the Dohop service.

Continue reading to discover more about connecting flights with Volotea.

Check your compensation online.

1. Volotea Connecting Flights

Volotea does not provide “traditional connecting flights”.

Instead, Volotea collaborates with other budget airlines to operate “partially-protected connecting flights”. Each airline is responsible for operating their own flight and compensating passengers accordingly.

In this model, each airline is accountable only for its own segment of the journey, with the connection facilitated by the Dohop service. However, it is important to note that this does not mean you are unprotected or ineligible for compensation.

So, how does it work?

When it comes to missed connections, Volotea has you covered. In the event of a missed connecting flight, Volotea will provide assistance and arrange a free rebooking on another flight for you.

When it comes to compensation, it’s important to note that compensation for the disrupted journey will generally apply only to the specific flight that was affected, rather than the entire journey.

This is because Volotea’s connecting flights are operated in partnership with other budget airlines, and each airline is responsible for compensating passengers for their respective flights. In this model, the airlines are accountable only for their own segment of the journey, as the connection is facilitated by the Dohop service.

Please note that your checked baggage won’t be automatically transferred to your final destination, so you’ll need to handle that separately. Additionally, remember to check in individually for each leg of your flight. These are the main differences between Volotea connecting flights and full-service airline connecting flights.

1.1 Self-Transfer Flights With Volotea

You have two options for booking your journey with Volotea.

You can either book a connecting flight or opt for a self-transfer, which involves booking multiple flight legs separately.

The main difference is that your self-transfer journey won’t be protected by the Dohop service. This means if you miss your next flight, you won’t be rebooked on a new one. You will need to book a new flight yourself.

2. Volotea Missed Connection Compensation

So, are you entitled to Volotea missed connection compensation?

No, there will be no compensation for the whole journey if you miss your Volotea connection. As mentioned earlier, it’s important to note that compensation for the disrupted journey will generally apply only to the specific flight that was affected, rather than the entire journey.

This is because Volotea’s connecting flights are operated in partnership with other budget airlines, and each airline is responsible for compensating passengers for their respective flights. In this model, the airlines are accountable only for their own segment of the journey, as the connection is facilitated by the Dohop service.

However, don’t worry, there are still options available to you.

Here are the compensation types you can apply for:

• Flight delay compensation – if one of your flights is delayed for 3+ hours due to the airline’s fault, you may be entitled to a flight delay compensation
• Flight cancellation compensation – if your flight is cancelled last-minute due to the airline’s error, you may be entitled to compensation for your cancelled flight;
• Denied boarding compensation – if you are denied boarding involuntarily due to overbooking, you are entitled to overbooking compensation (also known as denied boarding compensation).

All of these compensations are applicable for flights with European airlines. The compensation rules extend to certain non-European airline flights as well.

Keep in mind that in Volotea’s case, you can’t get Volotea missed connection compensation for the whole journey, only for the particular disrupted flight.

By Europe and EU here on this page (and on this website in general) we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin (French Antilles), the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland.

3. How to Claim Volotea Flight Compensation?

There are two methods of claiming EU flight compensation.

The first option is to directly contact Volotea. Visit their website and get in touch with their customer support center to request compensation for your flight. However, be aware that this process may take several months, and you may need to negotiate with the airline.

The second, simpler option is to seek legal representation.

With this approach, all aspects of the claim are handled by legal professionals.

Our partners provide such services – see below.

4. How Much Can You Claim?

The amount of compensation you are entitled to depends on the distance of the flight.

Use this simple flight compensation calculator.

When your destination is within the EU/UK:

When your destination is outside the EU/UK:

5. Volotea Connecting Flights: Baggage

Wondering how your checked baggage is managed on Volotea connecting flights?

The procedure contrasts significantly with standard connecting flights where your checked baggage is automatically transported for you. In a Volotea connecting flight, you are responsible for the transfer of your baggage. You must pick out and recheck your baggage after each leg of your journey.

Even though Volotea offers connecting flights, they are not on a single ticket, and thus your baggage won’t be directly transported to your final destination.

When travelling with checked-in baggage, it’s advisable to allocate a sufficient layover between your flights. This break should account for baggage collection, passport control (if required), check-in for your subsequent flight, rechecking of baggage, and security checks.

To avoid such inconveniences, traveling with only hand baggage could be a feasible alternative. Plenty of low-cost airlines, including Volotea, typically don’t provide a free baggage allowance, so dodging checked baggage can translate to significant savings on baggage fees, particularly when taking multiple flights with budget-friendly carriers.

As Volotea connecting flights involve different low-cost airlines, understanding each airline’s specific baggage regulations is critical. This is because baggage rules can differ significantly among airlines.

Read more:

• Volotea Lost Baggage Compensation
• Volotea Delayed Baggage Compensation

Volotea Connecting Flights: FAQ

What Is a Volotea Connecting Flight?

A Volotea connecting flight refers to a flight jointly operated by Volotea and another budget airline. This connection is made possible through the integration of the Dohop service. In the event that you miss your connection, this service ensures that you will be promptly rebooked on a new flight at no additional cost.

What Is Dohop?

Dohop is a flight connection service that facilitates seamless connections for low-cost airlines, even in the absence of codeshare agreements.

It’s important to note that the Dohop service is not provided free of charge. Travelers have the option to purchase it while booking connections with Volotea and other low-cost carriers. Think of Dohop as a form of travel insurance, ensuring a hassle-free journey.

How Many Hours Should Be Between Flights to Ensure a Safe Volotea Connection?

The exact duration can change based on a group of factors, yet a safe guideline for connections with Volotea is to allow at least 3-4 hours between flights.

This provides enough time for handling checked baggage, passport clearance (if required), check-in for your following flight, rechecking baggage, and getting through the security check.

Do I Have to Buy Baggage for Every Volotea Flight Separately?

Indeed, when booking Volotea connecting flights, it is necessary to purchase baggage allowances for each individual flight. This is due to the fact that each flight is considered an independent journey.

Your baggage will not be automatically sent to your final destination as is the case with traditional connecting flights.

This is a significant factor to take into account when computing your overall travel expenses. Always ensure to check the specific baggage fees and rules of each airline prior to booking.

Do I Have to Check In for Each Flight?

Yes, as Volotea connecting flights are not like conventional connecting flights.

With Volotea connections , each participating airline is responsible for their own flight. Passengers can’t be checked through to their final destination. So you will need to check in for your flight leg independently.

Do you have any questions about Volotea missed connection compensation policies? Ask in the comments.