Volotea lost baggage compensation.
What is the amount you can claim? What are the rules?
The delay or loss of your checked baggage is one of the most distressing part of flying, stemming from various factors such as transfer mishaps, improper handling, or plain mislabeling. The disappointment one experiences waiting at the baggage carousel, only to realise your suitcase isn’t coming, can truly exhaust your travel spirits.
What to do if your luggage is lost?
What to Do If Your Luggage Is Lost?
Should you find your baggage missing, report it right away.
This can be accomplished at the Baggage Service Desk, typically located near the baggage carousels.
Prepare your passport, boarding pass, and baggage tag. Giving a picture of your bag can speed up the process. If you don’t have a picture, a detailed description will do.
Upon completing the report, you will receive a Property Irregularity Report and a file reference number. Keep this document safe, as it is important for online tracing of your bag. It could take up to 24 hours or even more to track down your misplaced baggage. Expect your bag to be delivered to your hotel or residential address.
Tracking Your Lost Baggage
The status of your lost bag can be monitored online.
Utilise the unique reference number from the Property Irregularity Report (provided at the airport) to trace your bag’s journey online via the airline’s online baggage tracing system.
Once Volotea staff have located your baggage, they will get in touch with you.
Volotea Lost Baggage Compensation
What are your rights if your baggage is lost?
Can you get Volotea lost baggage compensation? How much can you claim?
Will the airline cover the cost of replacing your bag? Is your baggage truly lost or simply delayed?
Baggage Delayed For 5+ Days
The airport personnel have the duty of finding any misplaced checked baggage within the initial 5 days after you arrive.
In the event that your baggage remains untraceable after 5 days, Volotea’s lost baggage department will take charge of locating and making efforts to recover it for up to 21 days from its arrival.
If your delayed baggage hasn’t shown up after five days, reach out to the airline and provide a thorough description of the item and its contents. Complete the list of contents on the airline’s baggage status page, which becomes accessible five days after registering the delay.
Reimbursement of Expenses
In the event of your baggage getting lost and necessitating the purchase of essential items like toiletries, underwear, and basic clothing, you may be reimbursed for these expenses. Often this is termed delayed baggage compensation. Bear in mind that you may not receive immediate payment.
Note that the compensation only includes essential items such as toiletries, underwear, and necessary clothing – items you simply cannot go without.
Ensure to retain all your receipts as these are vital when lodging a claim for extra expenses. It’s crucial to remember that the deadline for submitting the claim and getting reimbursement is within 21 days of receiving your lost baggage, so don’t overlook this deadline.
Lost Baggage Compensation
If Volotea is unable to locate your baggage within 21 days, you could be entitled to receive up to €1300 in compensation for your lost baggage. In order to claim Volotea lost baggage compensation, you must provide Volotea with a comprehensive list of the contents of your checked baggage. To prevent missing out on any items, it’s wise to prepare this list beforehand.
Volotea is required to deposit this compensation into your bank account. You need not accept any vouchers. You can’t purchase a new suitcase with it, can you?
Packing valuable items such as electronics, artwork, or jewellery in checked baggage is not recommended as Volotea only compensates up to a certain limit as outlined by the Montreal Convention and its Conditions of Carriage.
Moreover, you can file a claim for any extra expenses.
Is Travel Insurance Necessary?
Is travel insurance is necessary to claim Volotea lost baggage compensation?
Indeed, travel insurance isn’t a requirement for claiming lost baggage compensation. However, it serves as an extra layer of protection, covering any costs that arise due to the loss of your baggage, like the expense of buying substitute belongings or attire.
Securing a comprehensive travel insurance policy can render your trip more hassle-free, particularly in unforeseen circumstances. Your insurance provider will manage most of the aftermath. Travel insurance is generally cost-effective, or sometimes even part of your credit or debit card perks.
If the airline is accountable for lost or delayed baggage, you may be entitled to compensation for essential purchases. You have the option to seek a refund either from the airline or your insurance company. It is vital to keep all receipts when submitting a claim for expenses. Making an insurance claim can often be more straighforward than claiming directly with the airline.
However, bear in mind, that not all insurance policies may include coverage for baggage delays or loss.
Travel Prepared
It’s always smart to be ready for any unexpected situations during your travel.
One suggestion is to have a set of spare clothes and underwear in your hand baggage in the event your checked bagagge gets lost or delayed for a day or two.
It is also important to keep any vital medications or valuables in your hand luggage to ensure they are accessible, no matter what happens to your checked luggage. Bear in mind that your luggage may be misplaced or delayed, therefore, planning ahead can help to relieve any undue stress.
Please note that the rules for compensation for delayed or lost baggage with Volotea are the same as those for other airlines. This is due to the Montreal Convention, which applies to the carriage of baggage on most international flights operated by Volotea and other airlines globally.